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On the whole: a good place to get your workout - Review by Guest | Gold's Gym

Gold's Gym


On the whole: a good place to get your workout 1/21/2012

Good: Staff is friendly and courteous, even when I was upset over an iPod theft. I am greeted when I come in with a smile and a friendly greeting ("good morning", "hello", etc). That goes with leaving as well. I use their personal trainer service: they are courteous and professional. I have three children (8,10 & 11). They love the pool. Other members respect my space (read: no one is chatting at me as I get my workout done) and consistently wipe down equipment after use.. Bad: This is a high theft area, per a Redmond police officer. Cars are consistently targetted (don't leave valuables in your car) and unattended items will go missing inside (use a lock in the locker rooms). My 11 year old had her iPod stolen while in the kids center. Note that the older kids' area is not under video surveillance. I filed a police report and the reporting officer passed on the info above. Gold's post warnings and notices to drive member awareness of these risks...they aren't kidding.. Improvements: Security improvements and an improved protocol for tracking incidents. If a police report is not filed then no record is made. How can Gold's senior management make informed decisions on security without data as to how severe a problem it represents? Their database seems to have frequent issues holding data. Plan on giving them your contact information whenever you need them to call setting personal trainer appointments.. Other: Regarding Gold's sale staff: they are obviously paid on what they sell. This incents a predictable behavior. The contract is clear. Think of your cellular phone service provider. Joining is a serious financial commitment. Regarding the equipment: appears to be superior equipment to what I've seen in other, lower cost, gym's. I really appreciate how well the aerobic equipment picks up on heart-rate monitor (I've used Polar FT60 and Timex Personal Trainer monitors).. more
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