Stylist are horrible! They are arrogant and rude. Overbook themselves and clients are left waiting up to an hour for an appointment they had booked weeks in advance. Terria and Chris are who I dealt with and I will never go back! Terria is the owner and she doesnt know a thing about customer service or running a business. Should be called Hair Hell instead of Hair Haven! P.S. I'm forced to rate at least 1 star. I give them zero stars though!