Good: Good prices, friendly. Bad: Place was scary! Like a back alley you know what. Took in female cat rescue with hesitation. When they called to pick her up, she was still sedated, pupils dilated, unable to walk. Was told to keep her in a calm, restricted area until she came out of it. She did, 6 or 7 hours later. Incision was large & gruesome.. Improvements: Was grateful that they did use anesthesia, but maybe they should keep animals in that condition a while longer as needed. Some owners are too stupid to care for their pets let alone in a compromised condition. I think it would benefit them to update their abilities. Spays & neuters have come a long way & are done with minimal invasive procedures. I've heard the crazy glue story from several people. Maybe that should be addressed.. Other: They are busy & do or did help a lot with Petco rescues. I just think they need to update their techniques & really prepare owners what to expect & how to deal with animals after surgery. Insist on pain management. Good luck.