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lousy customer service - Review by Guest | Gary Poppins Popcorn

Gary Poppins Popcorn

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lousy customer service 1/3/2012

Good: initial order was delivered within promised timeframe. Bad: website promises customer satisfaction, so when I was disappointed in how GREASY and disgusting the cheese flavor was, I called them. I was promised two free bags of a different flavor. Instead, I got an email for a %15 off coupon because they "changed their mind.". Improvements: I'd like to see a company with integrity, one that cares about customers. This one seems only interested in an initial purchase, not cultivating a long-term customer base. Go to Garretts instead!. more
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