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Nice staff, great place to watch movies - Review by Guest | Ronen, Pinky Frank, MD P Ronen PA

Ronen, Pinky Frank, MD P Ronen PA

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Nice staff, great place to watch movies 1/2/2012

Good: Very friendly front office staff that will remember your name and they have a decent selection of movies to watch in the lobby and then in each examination room.. Bad: Each time I go to see Dr. Ronen, I spend no less than 90 minutes waiting to see him and then he spends around 5-8 minutes with me. They even scheduled a circumcision during my appointment! I can understand waiting for him if he's delivering a baby, but scheduling a circumcision during other people's appointments? That's unacceptable. They also have never called me back with any test results - I have to call them.. Improvements: They need to have someone call their patients about test results - whether they are positive or negative. Patients are wanting to know what is going on and they obviously came into the office for a reason. Also, the wait time is ridiculous. I know Dr. Ronen wouldn't wait 90+ minutes to get 5 minutes of service any where, so why is it acceptable for his patients?. more
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