I hired Charles Luk to represent me in buying a condo. I was a first time buyer and did not know what to expect. He and his staff were very attentive and guided me through the entire process from beginning to end and took time to answer every question I had, even though I asked it several times already. They were very patient. I was completely prepared for everything and there were no surprises at the closing. The estimate they gave me in the beginning for closing costs was almost exactly what I ended up paying at the end. I would definitely use their services again and have recommended him to my friends and family. Thank you guys for your great service!