Recently I started having issues with my air conditioning system, and over the course of the last two weeks three companies have been out, all with different solutions and all walking away with some more of my money. I finally asked a family member who services their air, and they said Wilson has been taking care of them for the past five years. They had been using a family friend to keep their air running (to the tune of over $850 a year in repairs) and called Wilson after enough was enough. Wilson came out and evaluated my situation and not only identified the issues with my system, but explained the short life span of the band-aids sold to me by the other companies. The technician helped me design a system that not only corrected the problems, but gave me a ten year warranty on the new system. One of the things I found amazing is that the Trane company themselves only say a system should last 12-14 years according to their website...Wilson was dead on in saying my 11 year old Amana was like a car with 500,000 miles...it was an inefficient money pit. Apparently the others were more than willing to offer simple repairs, but they were only lasting a couple of days. Now I don't have to worry about it for another ten years!!!