I usually use businesses for which I have a coupon or that are running the best special without regard to business loyalty. This is not the case in the industry of carpet cleaning and water restoration. I am completely loyal to Chem Dry of Indianapolis because of their incredible service and commitment to customer satisfaction. The Chem Dry team is courteous and efficient. When I had water in my basement they weren't just concerned with drying it out and receiving a check from insurance. They were so determined to find out the cause of the water, that the owner himself and the supervisor came out and stayed until the mystery was solved. Even the insurance adjuster couldn't find the cause. But Chem Dry was spot on. They were dedicated to diagnosing the issue so we could repair the problem and enjoy a dry basement for a very long time. Chem Dry of Indianapolis is the only company I ever use for carpet cleaning and water restoration. Gotta love Chem Dry of Indianapolis.
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