I chose to surprise my fiance with our ring. Picking it out by myself would have been a truly terrifying process without a patient, educating, warm person to walk me through the process. Kim Todd was all that and more. I probably made her show me every setting in the store, but she was beyond accommodating from the moment I walked in. By the time I came in to purchase, she was waiting for me with my favorite drink! Not only did she help me understand the "science" of engagement rings, she also listened to me and offered advice to help me find one I am absolutely thrilled about. The difference between the first ring I thought I liked and the ring I chose -- a ring I absolutely love -- is baffling. It was like Kim knew exactly when to raise an idea and when to let my thoughts sink in. I could tell her singular goal was to make sure I left with something I will appreciate at the end of my life as much as I do now. I am sure I will look back knowing this was a success, and I couldn't say more about the attention I received throughout this process. EE Robbins made this initially daunting process an absolute pleasure.