We recently had a crew waterproof our home in Strongsville. The men were polite and courteous. They arrived on time and made sure too keep my floor surfaces protected and clean. Bill, the foreman, made sure we were informed throughout the entire process and was willing to answer any questions or concerns. The men were very engaging with my 3 yr old nephew and all his questions. After completion the clean up was great. For such a large project it was a very easy process for us. I would highly recommend the company and especially this crew!