Good: Long reliable ruputable plumbing service provider; easy to use website, appointment creator; response time; problem-solving professional, courteous drain technician Daniel Rodriguez; reasonable cost with money-off coupon available on the website; six month warranty; and Daniel's knowledgeable and efficient service.. Bad: Not applicable; This San Antonio based Roto-Rooter Plumbers and Service Company provided fantastic service.. Improvements: Doesn't apply to our great service experience!. Other: We needed professional plumbing help to clear our drain line. Our son, a licensed, local plumber recommended we call Roto-Rooter; they had a great website and made it easy to sign up for an appointment. We got a confirmation within minutes.
Daniel Rodriguez, Drain Technician for Roto-Rooter Services Company at 3603 Metro Parkway, in San Antonio called us in advance to confirm when he would arrive and was right on time. The main office also called us a few times during the day to keep us up to date on me.