First time I had ever been to Albert Lee--the saleman was like a bad used car salesman. He was not helpful, indifferent, and we were purchasing seven high end applicnces. their policy of NO online prices is infuriating--its just a bad ploy to get you into the store---another customer was complaining to her salesman that she wanted them to match prices and they would NOT, even though she had it in print. She came up to us and said go to Best Buy if you are buying this washer/dryer because it is half the price--IT WAS!! and we bought it! Albert Lees prices are higher than everyone elses, so why people go there is a mystery to me. I have spoken to friends about Albert Lee, and all of them said they hated them and would never go there again--they also said their salesmen were like used car salesmen! TAKE YOUR BUSINESS ELSEWHERE!! We did.
also--we own many rentals & buy alot of appliances=we are repeat, informed consumers-I do not know how they stay in business!