Bad: You have to make an appointment for the simplest things. In order to maintain warranty I have to have work done here or else take it to Neenah which is the closest Ford dealership to get the work done sooner.. Improvements: Same day service on simple repairs and maintenance.. Other: My car was getting harder to start. I needed a new battery. I called and was told it would be another week before I could get an appointment for a new battery..