This man cancelled on us multiple times after I arranged my schedule . Even cancelled one hour into the window he was supposed to arrive. Did not return phone calls on time. Smokes heavily so both times he was here had to turn on the air purifier and open windows. Very unhappy about this as we have a small baby. He smoked a cigarette in our driveway when he arrived. THe lack of service, multiple cancellations, and just plain rudeness with assuming everybody wants to smell your disgusting smoke is inexcusable.Glass repairs companies are everywhere, please choose someone else.