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Please dont go here - Review by Guest | CATAN FASHIONS

CATAN FASHIONS

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Please dont go here 10/28/2011

I can't stress enough not to go here. They ordered my dress incorrectly, lied about it, and offered me no apology. I found a dress I loved, only it came with a corset back and I wanted a zipper. They said the manufacturer didn't make a zipper and they would order a size bigger and charge me a hundred dollars to have their seamstress alter it (The manufacturer does make a zipper for no extra charge). I never received a call when my dress came in so I called, and they said it just came in that day (yeah right) and I asked them not to alter it to a zipper until I tried it on. They said they would never alter anything until after my dress inspection. When I went in for my first fitting I put on the dress expecting it to be a corset. However, it was a zipper back, and about 6 inches to small. I was very confused and asked the woman helping me why it wasn't a corset (I told her about the phone call I had made), she offered no apology and said that the manufacturer had made it with a zipper and that they had not altered it themselves. She then insinuated that I asked to order the wrong size (that didn't check out) she then said I gained weight and remeasured me saying I had gained a few inches (I was measured a 2 days later and my measurements were the same a when I originally ordered the dress). Still, without apologizing, she and another woman blamed it on the manufacturer's sizing and said they would send it back to the manufacturer, but they had to call on Monday because it was too late to call them that day (I had driven two hours and had to make a late appointment). I wanted to see what actually happened, so I called the next day hoping to talk to another employee, and was told again that it was the manufacturer's fault and they had called after I left and talked to them (the manufacturer was closed so they couldn't have called). This employee did apologize, and when I told her something seemed off, she offered to look into it. She called later that night saying that they had not ordered it a size larger like they more
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