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Dishonest, unfair, and pushy. - Review by Guest | Tomball Dodge Chrysler Jeep

Tomball Dodge Chrysler Jeep


Dishonest, unfair, and pushy. 10/21/2011

Hidden prices galore! We were charged extra for the following dealer installed items, despite not having any desire for any of them: - Mopar Electronic Vehicle Tracking System (EVTS) - $599 - VIN etched windows - $599 - Interior and Exterior protection - $595 In fact, we were told that the EVTS would be included in the price of the vehicle and would not be charged. Turns out, we were charged, and the salesman flat out lied to us when we confronted him about this charge two days later. Lies, lies, lies- that's what this dealership specializes in. We were never informed of the VIN etching or the Interior/Exterior protection until we sat down in the finance office. We didn't know that we would have to pay for either of these until we had time to sit down and review the contract the next day (the dealership was closed by the time we got to the finance office, so we were rushed out the doors after each piece of paper was shoved in front of us to sign, then placed in an envelope and sealed). Will NEVER do business with them again in any capacity. Would not recommend them even to my worst enemy. Dishonest, unfair, and pushy. more
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