The physical therapysts themselves are wonderful but the front desk is awful. They are very rude and not accomodating. They also routinely screw up app's. I had a 7am app. Got there she said "no your down for 7pm"-impossible b/c i always work until 730pm. She made me leave. Sure enough i go home&my app card said 7am. The girls @frnt dsk are almost enough to make me stop going but i love my pt guy.