I wish I had read the negative reviews here and elsewhere before taking my daughter there.
My daughter was a very active girl, a competition gymnast for many years. She developed lower back problems about 2 years ago. We took her to a specialist who recommended physical therapy. She underwent PT for about a year with no improvement.
We were then referred to Glasson Sports Medicine. Dr. Glasson indicated that not all PT are specialized and she recommended that we undergo treatment at her PT facility, because they specialized in this type of treatment. My daughter went to therapy there, in the same building, right opposite her consulting rooms for several months.
After the first treatment my daughter said that the pain was relieved. We were very happy but the pain returned after a couple of days. So we persisted with the treatment for many months, hoping it would cure her rather than provide temporary relief. The PT then informed us that most probably my daughter would never be cured and would have to undergo PT for the rest of her life. That was unacceptable to me so about 2 months ago we stopped the treatment and I called the Dr's office to speak with her. I was told to make an appointment to see the Dr.
She was only available in about a month from then, which is when I had a business trip so the next appointment was another month later. (Today).
So today I arrived, was told to update all the forms, and then they asked where my daughter was. I told them we made the appointment for me to see the Dr. to discuss how to proceed because the current treatment was not working.
I was then told that she would not see me, and because my daughter was not present, they would charge me a no-show fee. I wanted to see her only for a few minutes but I was told she is busy seeing patients and would not see me.
I left and by the time I got home they had left a voicemail saying that we needed to call to schedule a follow-up appointment for my daughter because she may need more specialized PT.
I called the