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BAD BUSINESS- BAD OWNER - Review by Guest | In Bloom Flowers and Gifts

In Bloom Flowers and Gifts

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BAD BUSINESS- BAD OWNER 10/2/2011

Good: The flowers were gorgeous. Bad: Quality & Service. I received my flowers on Friday, by Thursday 90% of my flowers were dead. The stems were rotted and smelled like death. When confronted the owner was rude and defensive. She was highly upset that we asked for a replacement. The replacements were nothing like the original. But were nice.. Improvements: new owners who believe in CUSTOMER SERVICE. And arguing with the customer...HUGE NO NO.. Other: Though the flowers were beautiful, the florist did not guarantee their flowers. no flowers should die before 1 week.. more
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