just wanted to send a note of thanks to tom chesney ... we had a washing machine that was backing up in our basement .. tome came today promptly at 1pm . when he got here he did a few testes and quickly diagnosed my problem as not involving the main drain but a clogged secondary drain .. he found the best way to get to it and explained every step and the how and whys of everything he was going to do . he told me upfront it would be 99. and that gave me ease right away that he
was not trying to "take me over the coles " as we used to say ..
as he worked he explained about the bio clean product and sold me on the idea for future preventative maintanance ... the product proved to be a bit cheaper on line but i still liked the way tom helped me so much that i bought it from him instead anyway ...
long story short , we have a new plumber now . i gave him three other plumber's magnets when he left to prove it ..
thanks tom and thanks aaa service . - From Wade K.
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