i like old navy because you can find some basic items that seem difficult to find nowadays. plus you can find some great sales. the only problem i have with this store would be the customers who insist on throwing things all over the floors. i always see employee cleaning up piles of clothes. there is one lady in particular who is a big help in the dressing rooms. she's always willing to find you another size, even when she had a room full of people. overall, i do enjoy this store.