After shopping at every major store, plus a few extras, I decided on Lowe's for my new carpeting. The new Franklin store is gorgeous, the people are actually helpful and the selection beat Menard's and Home Depot hands down. The prices were listed up front and honestly. I knew exactly what I would be spending on carpet with an upgraded pad instead of being surprised at the register and it was cheaper than the major carpet stores I shopped at. The service was simply outstanding. They called me when they ordered the carpet, when the warehouse shipped it, when the store received it and again to set up an installation date. All of this was done 5 days SOONER than they said it would be. Tracy in flooring is absolutely superb and I would send anyone here without hesitation.