Well we were smoothed over by Bob (the CEO as we were informed). And while my system works fine the path to this point in time was paved with dirt, falling doors, incorrect equipment, and lies so thick that it took a few weeks for us to see clearly thru the fog. Just as we were embracing the reduced electric bill I was brought to reality that the county inspector had to come to my home. So angry we refused the inspection required by the county if IQ power was to be there. I told IQ power to make arrangements for the inspection on a certain day and don't send anyone from IQ power. Once again we were misled, I got a call from home stating ""there is someone here from IQ power"" The words uttered during that call would consider this post inappropriate, the inspector did come an pass the install and the IQ power rep left the property when we asked.
In closing, We are normal people, working 40 hours plus to make a living. We are so angry this is our first post concerning any business,,EVER!, I would highly recommend you get everything in writing. This includes the type of equipment, when they will be there, inspect the equipment BEFORE the install, outline in the contract who will pay for broken items in the home,and be there every step of the way. While you may dismiss this post as an angry person, feel free to email me at iqpowerlied@gmail to discuss this further.