We have been using eFulfillment Services since December of 2012, and it’s been a roller coaster of late shipments, missing inventory and being constantly lied to by staff members. This company has an extreme lack of accountability, often changing its operational guidelines to suit whatever internal issues they’re having. When we first started using Efulfillment Services it was not as bad as it is now however, the previously mentioned issues have just gotten a bit out of control. So much so, that we have and continue to suffer financials loss due to their negligence.
We chose eFulfillment Services based on the reviews posted on the internet however, now we believe those reviews are not from real clients. They simply can’t be. No serious business would give this company a 5 star rating. The lack of professionalism and inability to deliver services they’re being paid for makes eFulfillment Services a company one should definitely not consider, especially if your shipments are time sensitive. Whether your selling from your website or any of the several market places on the internet, expect to suffer revenue losses with eFfulfillment Services.
We pondered writing this complaint however we’ve been left with no other options after trying to address these issues on several different occasions. Hopefully things will change but in the meantime we’re seeking another service provider.