When our water meter leaked I had no time but to just call any plumber in the yellow pages. I called Alan's because their ad had an emergency contact number. Well, three years later I am still calling them with my plumbing needs. They are a family owned and operated business that really cares about their customers. They are friendly, thorough, and quick with their repairs and the best part is that they actually show up when they say they will! Not only did I find their rates reeasonable, I appreciated their business motto - to catch a problem before it becomes a crisis. They really took the time to assess my plumbing problems and told me how to prevent future catastrophies. This company really responded to my needs with quality, dependable and quick service.