While the Zone Seattle ""staff"" were always cheerful, the execution of their food delivery service was often lacking. Food was bland, and in tiny portions. Simple vegetarian requests were messed up; a lacto-ovo vegetarian could expect tons of uncooked tofu, radom entrees with meat in them, and items with cheese and egg substituted for more uncooked tofu. Overpriced for the service, and when a refund was requested when we canceled the service, we were warned it wouldn't be coming for two weeks.
Pros: convenient, fresh, friendly
Cons: expensive, inconsistent, bland