If I could give this restaurant 0 stars I would! Went there last week. Restaurant was empty yet service was AWFUL! We had 3 different servers, none of which introduced themselves. Food was way overrated. When manager came over just to see how food was I said mediocre and he said ""Terrific, I am glad the food is great"". Last time I checked mediocre is not great. After waiting 10 minutes for the bill, I gave the server my debit card, waited over 7 minutes for him to return. I signed the credit slip for $20.50 and left. The following am I checked my bank account and found 3 charges from Zinburger, none of which were the amount I signed for. Called my bank to see what was going on. They verified that my card was swiped 3 different times. They advised me to put a fraud alert on my card. I then called the restaurant spoke with a manager who was extremely apologetic and said she would fix the charges and Doug the GM would call me Monday am. I was satisfied. Monday 4pm still had not heard from Doug and still had all these charges on my account. I called and asked for Doug who came to the phone and said ""Oh I meant to call you today"" I explain everything to him. He promises me it has been taken care of and will drop off my account. He confirms this with an email to me and tells me to keep him posted by Thursday. Tuesday still have 2 of the 3 charges. My bank says if 1 has fallen off the others should have too and probably will not. I email Doug and inform him of this and he says ""The charges WILL fall off."" He says to contact him Thursday. I agree. Thursday I email him because now the charges are no longer pending but final, he writes back saying it is his day off, he will call my bank Friday. I tell him I want to speak with his boss. At this point I am furious. His boss Amber calls and she has all the emails that have been exchanged and says she is going to investigate and get back to me. She does and tells me Doug was incorrect and the charges were never removed. I asked what was going to be done, she says she credited the amount back and would make this a learning lesson for Doug. UNACCEPTABLE! He was rude and disrespectful and the company refuses to do a thing about it. Doug called me the next day and was so rude to me until I finally hung up on him. I asked to speak with the restaurant owner and no one has made that happen. I will never go back to any FOX restaurant again. They stole from me and that is all there is too it.