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Your Very Own Fairy Godmother - 2 Reviews - 106 Chandler Crossing Trl, Round Rock, TX - Personal Care Reviews - Phone (512) 644-6886

Your Very Own Fairy Godmother

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106 Chandler Crossing Trl
Round Rock, TX 78664
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(512) 644-6886
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This wedding planning company made my rehearsal day and wedding day STRESSFUL, DISORGANIZED and unpolished. I worked very diligently for 10 months to make this very expensive wed...

An Unprofessional Disaster! 5/11/2009

This wedding planning company made my rehearsal day and wedding day STRESSFUL, DISORGANIZED and unpolished. I worked very diligently for 10 months to make this very expensive wedding the perfect day for me, my husband and my family. Their staff made it MISERABLE for everyone.\r First of all, I had to manage the rehearsal because the ""planner"" stood back and just observed everything, obviously intimidated by the priest. She did not give any instructions to the ushers, even though I had given her a seating chart to be distributed to the ushers. My parents and my fiancee's parents were ignored by the planner and were never given any instructions regarding their place in the procession. This left them feeling not only confused, but devalued and uninvolved.\r Second, on my wedding day, no one from this company showed up to steam my gown. When I called repeatedly on my wedding day to find out when someone would be arriving to steam my gown, they claimed that they had never committed to doing this. At the church, they did not give my guest book and wedding programs to my attendant, so she was not able to pass out programs nor have people sign the guest book. \r Lastly, the planner was so disorganized in assisting with the wedding that she LEFT MY FATHER-IN-LAW in the church foyer, when he was supposed to be part of the procession. He had to ""sneak"" into the wedding along the side aisle, after the ceremony had already begun. How humiliating and embarrassing for him.\r The day after my wedding, when I should have been preparing for my honeymoon, I had to write the company a letter pointing out their HUGE mistakes during the rehearsal and wedding. Instead of apologizing, they blamed my family members and took no responsibility for making my day so stressful and utterly disappointing.\r I am appalled at this company's lack of accountability, unprofessionalism and blame-the-victim approach.\r more

Not as professional as you would expect. 4/29/2007

Before we paid they created a great first impression. After they got the checks it was a totally different story: we purchased one of their bigger packages and were told that they will have 2 coordinators with us at all times. Megan disappeared after the second meeting. Wendy was there when her other Job allowed. We were told that this gig is their primary job. Wrong. She met with us at her convenience after she was done with the day job. She joined only one of the five vendor meetings, one of them she bailed out in the last minute. She was also impossible to reach on the phone - one time she did not return a call for 3 weeks. \r The owner is only available to discuss billing and will not take responsibility when things go wrong. \r The reason we hired a wedding coordinator was to reduce stress - not to increase it. We thought we hired pros full time and we got part time amateurs at best. We also were not provided all the services that were listed in the contract. What a scam. \r When paying thousands of dollars, one expects to get value for his money. In this case the value is not there!!! Pros: High Price Cons: Did not return phone calls, amateur service, stressful to work with. more
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Editorial

  • Wedding and event coordinator offers eight wedding packages for varying levels of service, plus floral arranging, handmade invitations, cakes, more.

  • 2/23/2007 Provided by Citysearch

Additional information

  • Hours:

    By appointment
  • Neighborhoods:

    Meadows At Chandler Creek
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