I had an absolutely great experience with this company. I was planning a move from Japan and needed a company that was willing to accept shipments. They set up the rental unit by phone and by fax and kept my key in the office until I arrived. When we got to Houston all of the packages that had arrived by that time were neatly stored in the unit and even set up off the ground to prevent water damage. Since we have arrived in Houston, more of our items have arrived (boat mail takes a long time) and they have always called us as soon as they arrived so that we can go pick them up. Also, their rates are quite reasonable, they are very helpful and have never given us any problems at all. I would highly recommend them and use them again if I ever need storage.
Pros: Friendly costomer service, accepts shipments, good rates. Open 6am-9pm