We've taken our pomeranian here for checkups, grooming and most recently to have him checked out and investigate what's involved in taking him on an airplane. Dr. Dale returned a message I left for him and we talked on the phone for much longer than I expected as he gave me information on what he thinks is best for us to do when we go on a trip (should we take the dog on a plane? how should he be treated on there? should we medicate him?). I had all sorts of questions and he answered them all. He also genuinely seems to love the animals, and with mine (he's a bit of a handful) that isn't always easy. I'd highly reccomend.