My doctor that I have at this practice is a great doctor. However, I agree with another reviewer about their issues with not getting a human on the phone and you will have to wait at least 10 minutes to actually meet with your doctor. The nurses are great, office staff doesn't really do much. There is one nice lady that I know of in the billing department as well. However, when it comes to the actual person dealing with my body, I wouldn't change doctors.