I have been in the Columbia area for many years and have had terrible experiences with this dry cleaner shop. They have ruined several pieces of expensive clothing and the attitude is unfriendly. On one occasion, they kept giving me the run-around as to why I couldn't get my shirt back. I finally bumped into the manager who told me that my silk shirt had a bad reaction to the chemicals. When asked if I could have what remained of my shirt back, he told me they had sent it to some place for "analysis" as to why there was a bad reaction (yeah, right). Another time, I had to have a bridesmaid dress sewn in. It turned out that they didn't extend the slits on the side, so that I could barely walk in the dress. I had a rug cleaned there, but they only deodorized, and there was still the smell of dog pee on it. I know many people in the neighborhood who won't go here and will even take a cab to bring their clothes elsewhere and know someone who sued and won for replacement cost of his leather jacket. Unfortunately, Ye Olde Dry Cleaners has a monopoly in this immediate area. Stay away or go at your own risk!