I have used this drycleaner since my last review of the place (in February 2010 I gave them 2 stars). Never again.
They did a very poor job pressing 3 of about 12 shirts I took in last week. I went in this morning to ask them to re-do them, and they said no. So I asked for my money back (this place is cash only!). Of course they said no.
I asked to speak to a manager, and the person I was speaking to told me he was the manager. I then asked for the owner, and he said I wasn't allowed to talk to him.
Another person came over and identified himself as another manger, and I explained my problem again. He said because of how tightly the clothes are packed on the pickup rack, that is the best they could do, and again, they were unwilling to re-press them, or give me my money back.
I asked him who the owner was, and he said he was (this the same guy who just identified himself as a manager). I'm sure the owner of the business would allow such poor service!
Bad service, NO customer service, never again.