3 words - rude, unprofessional, scammer. \r
would not recommend anyone do business with this company (Work-x, hydrotech, Jim Muca)\r
came over charged $350 to replace gas boiler's part which costs like $60 in less than an hour.\r
sometime after he left I noticed boiler's pressure relief valve is dripping and by the time I noticed it, it caused some damage in my storage area where boiler is. \r
called Jim who came over again. he changed some setting on a boiler and said ""ok it's no longer leaking"" and started to leave. Before he left, i went ahead and checked myself and it was dripping same as before. (Don't understand how someone can assume something is fixed without actually confirming it first?) Well, he started checking again and then said relief valve needs to be changed and he'll do it for $375. When I said this problem started sometime after your previous work and I need time to get money and make final decision if i want it fixed for $375, Jim literally threw a tantrum, started screaming at me that If i want to find a cheaper price go ahead and stormed out of my apartment. Very rude and unprofessional. right after he left, I checked boiler again and now it wasn't just dripping, it was leaking a lot. I called him right back, told him that he made it even worse, he responded that there is nothing he can do...so now it became an emergency because i had to pump up water manually until someone else comes. I found someone who could only come next day. and until then i had to pump out water all night every 20-30 mins b/c Jim made it even worse. another plumber who came, was very professional, did work in 20-30 mins, charged me $130 instead of $375 that Jim tried to rip me off for. checked, tested everything, explained everything. I never write reviews but having dealt with Jim Buca and work-x plumbing, maybe this review will help to reduce number of people they try to rip off.