DO NOT GO TO THEM. We have been going to this facility for ten years. They have been a bit pricey but close to home. I recently got a dog and started taking him there for vaccinations. During my last visit the vet told me that I should start my dog on heart worm medication. They offered to have me buy it there, at the office, but I declined because I knew I would be spending three times as much there. Being a college student, I decided to shop around. I tried ordering the medication off of 1-800-pet-meds. They needed a vet approval which I thought would be no problem since I was there in August and I knew it was recorded. WRONG! They told me I hadn't had an exam at that location with my dog ever and I had just gotten vaccinations. I sat in the room with my dog two times while the Dr. Cox told me he was performing the exam. I told them that it was ridiculous that they can't keep adequate records. The receptionist then put me on hold, put Dr. Cox on the phone, and he proceeded to interrupt me, call me stupid, then told me to take my pet elsewhere. He also said that since I didn't have the receipt to prove I had gotten an exam then I would have to pay for another one. I will have no problem taking my pet somewhere else to a vet that actually cares about my pet. I have had quite a few other issues with this vet office trying to get prescriptions refilled. They want you to come in for an exam each and every time and spend $42. I know I'm not the only one who can't afford this. They rip you off. ALL THEY CARE ABOUT IS MAKING MONEY.