Woodburning Warehouse

3.7
3 reviews
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id: 29252606
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901 Broadway
Watervliet, NY 12189

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(518) 271-6738
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Main categories:

Wood Stove Shop

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Other

Reviews
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Best

Recently had a gas insert installed by Woodburning Warehouse. The price was the best around and the two installers who came to the house were excellent. The owner, Nancy, is some...

Worst

Called to get a phone estimate and the woman on the phone was one of the rudest people I have ever spoken to. I actually told her she was and I havew never done that. The phone ...

Editorial review from Citysearch 1/19/2015

Horrible customer service \r Woman is Totally rude\r Do not recommend!!!!! more
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Editorial review from Citysearch 11/7/2012

Rude!! I have a tip for you. Give the rude, unprofessional women who work there some customer service classes. She was horrible to deal with and I will never ever buy a thing from this store and neither will any of my friends or family. more
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PRICE AND SERVICE EXCELLENT 12/15/2011

Recently had a gas insert installed by Woodburning Warehouse. The price was the best around and the two installers who came to the house were excellent. The owner, Nancy, is somewhat of a character, you just had to get use to her. I just received a card thanking me for doing business with them. Never had that happen before. more
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Honest Cheap Service like it used to be. 1/26/2011

I called Woodburning Warehouse when the pilot light on my gas insert would not stay lit. I bought the unit from them several years ago and have never had a problem. The woman on the phone was very curt but took my information and had someone at my door within 3 days. A professional arrived and cleaned and fixed my insert and I charged me fairly. I see someone else has had a bad experience but from purchase to service I have had nothing but good exeriences. more
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Rude Rude 10/6/2009

Called to get a phone estimate and the woman on the phone was one of the rudest people I have ever spoken to. I actually told her she was and I havew never done that. The phone conversation didn't even last two minutes before I had to defend myself from her attacks. Asking me technical questions that I didn't know the answer to. Posssibly because I have never inquired about a wood stove, but I am a general contractor and do have a masters degree. Who knows maybe it's me. \r Good luck to anyone doing business with them. Pros: Who knows, never got that far Cons: Terrible customer service more
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Owner Message

  • The Capital Regions source for Quality Gas, Wood, & Pellet Stoves. This January was our 35thAnniversary! We have been happy to serve you all these years and look forward to many more! We Service what we Sell! Setup an appointment Today! Click Here Since 1980! 901 Broadway Watervliet, NY 12189 Next to the Arsenal (518)271-6738 Hours of Operation Open Monday-Friday 9am-5pm Wednesday Night Only 9am-8pm Saturday 9am-4pm Over 65 Stoves & Fire places to choose from in our Outlet Showroom! Jotulisat it again! Download their coupon and come into save Hundreds! Download here Stop into Save Hundreds! Great Dealson Accessories! Free Thermostat Remote with the Purchase of any Gas Stove! 20% off all Wood Stoves and Inserts in stock until yearend! Watch for our promotional gift certificates in the Schenectady Gazette! St. Croix Pellet Stove Sale! Elements ($2800) and Hastings ($3400) installed and ready to heaty our home now! St. Croix sale price includes hearth mat, 2 direct vent pipe kit only and installation. Worth the trip from anywhere to save hundreds off your next wood, gas or pellet stove. The Capital Regions Best kept secret for saving at on onhome heating bills while staying warm and kozy! Wood burng Warehouse Warming Homes Since 1980 Stop in the store for unadvertised specials and floor models! We are the Capital Regions King of Value for more than 34 years!

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