I think this store is great! I shop her often and I have for many years! The staff is always friendly and there is an amazing selection of merchadise.
They do have a very strict return policy, but its been the same since they opened like 7 years ago. The manager explained it once to me before- She said they have no returns bc the college girls do like to buy things, wear them and then return them to get something else for the next night, and then do the same thing over and over. She explained that they are not in the business of selling used clothes and there for they had to put the policy in place. They also do it to keep their prices so low! Which it all really makes sense!! And I like knowing that Im not wearing something someone has already worn to Pavlovs! (Eww!)
Make sure you check out their sale racks- INSANE deals!