My wife and I were looking to retire the Kia Sedona. While we still have our 4 kids and our nephews, our 2002 Kia is showing it's age, in and out. We looked around Lincoln at what was out there, and found a really nice Town and Country with all the features that we had wanted for years (Stow and Go! FINALLY) but couldn't afford a new vehicle since the Kia is not quite paid off and has no trade in to speak of. I emailed back and forth with Ryan (sales team) and we narrowed down trade in value, price, DP, and most of the details before my wife went in for a test drive. She love it, the ground work was already in place, so all we have to do is go pick it up. All and all a pretty painless endeavor from start to finish.