I used to go here a lot but not anymore. The staff, at least the phone staff, leaves a lot to be desired. I think a little more time needs to go into training. "Can you hold" - "Hello, can you hold" - "can you hold" - disconnected. This happened twice just today.
Now on to the wings .... I am giving this place ONE LAST CHANCE. I used to love the wings and specifically set one day of the week aside just for them. Well it has gone WAY DOWN HILL. Over cooked ... under cooked ... greasy .... and if you order garlic Parmesan (which was my absolute favorite) they have almost no garlic or Parmesan flavor at all. Has turned out to be a great disappointment.
I just thought I would bring this to someone's attention since the apparent manager at this location is as clueless and unprofessional as the rest of the staff. The owner might want to stop in from time to time and possibly hire someone a bit more mature and experienced to run this business for him.
Well ... I am off to pick up my order ... wondering if this is the last time. It is just sad to see some place that was really good, become really bad.
Pros: it's close
Cons: just about everything else anymore