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Windsor Wine Shop - 2 Reviews - 474 3rd Ave, New York, NY - Liquor Stores Reviews - Phone (212) 779-4422

Windsor Wine Shop

474 3rd Ave
New York, NY 10016
(212) 779-4422
Incorrect info? Correct your listing

Main categories:

Restaurants , Liquor Stores

Related categories:

Food & Dining , Beverages


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All reviews seem negative


If I could give zero stars, I would. I have never been so turned or so mistreated at a wine shop, or any retail store in my entire life. Letting go of the fact that I was harassed...

Editorial review from Citysearch 8/22/2013

Given that the former reviews were written a few years ago, I felt compelled to give a recent review (from my multiple experiences at Windsor Wine Shop). I can’t begin to explain how amazing this place is! We live nearby and are frequent customers of this wine shop… and they have a great selection of wine and excellent customer service! We have gone in there looking for a particular / uncommon bottle of wine, and they did not carry it but ordered it just for us. They will also deliver to our apartment, which never takes more than 30 minutes. One time I called and ordered a wine delivery and also needed tonic water (which they don’t carry); however, they went to the grocery store for us and brought the wine and tonic water in less then 25 minutes!! I love Windsor Wine Shop!!! more

SO RUDE buy your wine anywhere else if you can help it. 2/2/2009

If I could give zero stars, I would. I have never been so turned or so mistreated at a wine shop, or any retail store in my entire life. Letting go of the fact that I was harassed to give money to some guy right outside before entering, upon entering and beginning to look at their selection, I got the NASTIEST look from the woman within the first 2 minutes of deciding between a few bottles of wine. Not only did the woman in there make me feel uncomfortable, but she did not like me reading the wine bottles. It's not like I was going around picking up every single bottle of wine in there, but from the get go, it's like she did not want me in the store. At first I decided to look over it and ignore her trifling act, but a few minutes after that I had an altercation that forced me to walk out the store before I got even more angered. DON'T GO HERE if you respect good customer service. From now on, I'll get my wine elsewhere. Pros: good wine selection Cons: UTTERLY RUDE more

Terrible customer service 8/28/2008

I went there the other night to buy a bottle of wine. First of all - they have a sign indicating they will not accept credit cards for under $30 which is illegal!!!! I tried to pay with my credit card for an $8 bottle of wine and the woman who worked the cash register would not take my card. But she suggested that if I bought a more expensive bottle of wine, she would let the $30 minimum slide. I told her I had no cash and this is the wine I wanted - she refused to sell it to me and told me she would rather lose the sale despite the competition in the neighborhood. more
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Menu for Windsor Wine Shop

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  • Wine store specializes in rare bottles and special requests. International finds from Australia, France, Italy, plus champagne. Weekend tastings.

  • 11/8/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Thurs 10 am-9:30 pm, Fri 10 am-10:30 pm, Sat 11 am-10 pm
  • Payments:

    Master Card, American Express, Visa
  • Neighborhoods:

    Kips Bay, Midtown