I have new units installed by a local builder from Willaim Cannon. They're not brand name and are pieces of crud. I've been in my home 2.5 years and the upstairs unit hasn't worked properly yet. They never respond when the unit goes out, usually on the weekend or at night. Can't find or fix the problem, service techs are worthless. DON'T USE THIS COMPANY! ! !
Cons: Product stinks, service stinks, techs stink. Period.