I recently had Bats (and evidently flying squirrels as well) in my attic. I did some research and contacted some wildlife agencies. Craig from Wildlife extractors shows up and assessed my house. I had a series of questions that I asked, and one of them was how long have you been in business? Craig quickly changed the subject and when i asked again, he blurted out "" 20yrs"".... he then offered a 3 yr warranty. I thought this was great, until i did a bit mroe research and found out they had only been in business for a little over a year. Instead I emplyed the services of The Bat Guy, he was punctual, plesant, and most of all honest. I truely believe that a Companies integrity and quality reside from honesty, and this company was not honest, at all.