They have an excellent reputation but I have seen work they have done on rings and it is a very poor quality. They are overpriced and I think they take advantage of the reputation they have earned in the past. The jewelry prices are high but they will negotiate. The quality of the jewelry is good but the craftmanship is poor. The store changed locations and it is now more centrally located and has better parking with more room for more merchandise. The staff is very knowledgeable.