my husband and i stayed at this hotel in may 2008. we loved the room and the facilities, but the staff was very lacking. the front desk staff treated us as if we weren't welcome simply because of the way we look. we were very offended by this. in addition to poor attitudes, the person who cleaned our room stole food from us. we didn't notice other items missing, but there isn't really a way of knowing because we didn't take inventory of our things before we left. needless to say, we refused room cleaning for the rest of the trip. it's sad when you can't even leave your personal belongings in a hotel room without having to worry that staff will steal. i was very unimpressed.