horrible horrible service! even ask their own employees! 1.The technicians are very nice but they are not trained. To be handling poisonous/dangerous chemicals, you need some sort of permit or else we would all be spraying our own homes. I talked to 3 different technicians(boys who come spray your house)and all of them said they didnt have training or permits. they learned by ""word of mouth.""
After only 4 months with them, they DESTROYED my wooden floors using their ""safe spray"". It bleached them to a nice yellowy/white all along the baseboards. Of course the company said they are not responsible for I should have told them I have real wooden floors. WTF
2. Customer Service is horrible. Their ""office"" which is 40 mins near the closest town isnt open on the weekends or past 4. They say they are all about customer service but that of course is a lie, due to so many people complaining. Szuceed, the GM, said to me over the phone "" Im sorry your upset about the service we are doing, but frankly whatever you say doesn't effect me or anyone in this company. Suck it up and pay the fees or we will take you to court"" Then he hung up!!
3. They do not charge the same to every house. My friend and I live 3 houses down from eachother. We both signed up together for the same monthly basic spray. They charged him 79$ and me 52$. We called to complain and they told us we already signed the contract and there is nothing they can do about it ! BS!
4. You have the option of paying by cash. DO NOT DO IT. They (cough cough) misplace the money or part of it and all of a sudden I owe them. WTF