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Whisper Oak Pet Resort - 9 Reviews - 12815 W Medical Lake Rd, Spokane, WA - Specialty Animal Services Reviews - Phone (509) 624-1922

Whisper Oak Pet Resort

12815 W Medical Lake Rd
Spokane, WA 99224
(509) 624-1922
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I've been very happy with the services provided and have dropped my 2 year old boarder collie off with them several times. The first visit he was reluctant to go back to the ken...


If you love your dog you WILL NOT take them to the hellish dog kennels known as whisper oak. The owners do not care about the animals at all and they do not know how to and just d...

Editorial review from Citysearch 9/26/2012

I have used Whisper Oak kennels as well as Dan Hosford training for nearly 15 years now, with numerous dogs and have always been delighted with the care and service. Not only do I inspect facilities to where I am entrusting the life and care of my ""family members"", but I trust my animals to give me an indication as well. My dogs have never been reluctant to stay there and in fact one dog rushes in, she is so excited to stay there! In the past I have used other kennels and when the dogs came home, they experienced nightmares for several nights. That has never happened when using this kennel. I am out there frequently and have never seen any issue with feces or soiled areas. We train out there weekly. They have numerous exercise areas and you can request the type and frequency of exercise - whether with other dogs or alone. I highly recommend this kennel to all my family and friends. more

Editorial review from Citysearch 9/8/2012

I have had the opportunity to use the services offered by Whisper Oak many times over the past several years. These would include grooming (which can be a challenge as my dogs are larger, one about 80LBS and the other about 100LBS and very active), also boarding for up to 3 weeks at a time. They were always healthy, in good spirits and clean when they were picked up and they were always happy to see Janette when they were dropped off. I have always found them to be professional and very helpful and even though there has been times I have been there when things were very busy and hectic, I have always noticed that they take the time necessary to work with each individuals needs and seem to stay upbeat and friendly. I have recommended them to several people and have never heard anything negative about the service or care they received. Whenever the need arises I will continue to use there services. more

Editorial review from Citysearch 8/16/2012

I have used Whisper Oak Pet Resort over many years for the special care of my very expensive hunting dogs. My dogs are my children and I have used other boarding facilities in the past and received my pets in less than excellent condition. In fact one of my beloved golden retrievers passed away after being boarded at a different location. I trust Janette and Dan with my animals more than I do most of my family members. In fact, it was the staff at Whisper Oak that noticed my female golden had some swelling around her chin. They called me immediately to authorize a vet visit. There the vet discovered an issue that my hometown vet did not see. If it was not for their careful watch over my girl she would likely be dead. Thank you Whisper Oak for your many years of caring for my ""kids"" I highly recommend this facility for either short term care or for the long term. more

Editorial review from Citysearch 8/1/2012

My good friend USED to board her dogs at Whisper Oak. After an extended stay at Whisper Oak, less than 48 hours after picking up her dogs, one of her dogs was dead. She recalls that both dogs were unusually stressed when she picked them up. Upon getting them home, they ate and drank like they had not received even the basic of care. Before she could get help, he had died from bloat (that is when a dogs stomach twists, often caused by over drinking or eating) according to her vet. Her vet asked about the surrounding circumstances and was in shock since the dog was previously healthy. more

Editorial review from Citysearch 7/12/2012

I am the owner of Whisper Oak, we have had some difficulty with rescue organizations spreading lies about our business, even to the point of formal complaint with SCRAPS, so today SCRAPS made a surprise inspection, all stemming from a dog that we REFUSED to turn over to a rescue organization because we knew it was a biter, and they wanted to REHOME it!!! Because we refuse to turn it over, they got upset. Officer Faylor looked everywhere in and around our kennel and even my personal chicken coop and found NOTHING that gave him ANY reason to believe these lies were true. He said it looked terrific! So please before you believe any lies come in and see for yourself, I am in no way saying that there may be a person or two that did not like our facility, and in some cases, any problems that have arisen with a dog may not necessarily be something that we did wrong but stress that a pet may have upon boarding which happens occasionally. more

Whisper Oak is a HELL HOLE for dogs, BEWARE!!!! 5/9/2012

If you love your dog you WILL NOT take them to the hellish dog kennels known as whisper oak. The owners do not care about the animals at all and they do not know how to and just don't care to take care of the dogs properly. PLEASE DO NOT GO THERE!!!! In the winter, when I took a ""tour"" consisting of them only letting me peek through the door, it was freezing in there and I saw a thermometer and it ONLY read 45 degrees. HELL HOLE!!!!! It was dark, no ventilation and the smell was horrid!! I had to pick at least one star to post this but if I had it my way, it would be negative 500 million stars. more

Beware 4/4/2012

I have boarded my dog there on several occasions last fall and I was told my girl would be let out and exercised twice a day. After the last time she was boarded there, I found out she had a bladder infection (a nasty one that she had for quite awile) most likely caused from not being let out to go to the bathroom and trying to hold it in the kennel run. I will not go back. You get what you pay for and my vet bill was proof in the pocket book. more


I can't believe I have to select a star to post this review. Honestly, in good conscience I can't even give this ""HOLE"" one star for a rating. It started in the parking lot....right in front of the building there was dog feces that I almost stepped in. Opening the door to the kennel office I was almost knocked down by the horrible smell, once inside it is dirty, dusty, and it doesn't look like someone has cleaned up front in at least a year. SO, if they can't bother to clean the front office IMAGINE what the dogs and cats are staying in. If you thought the office smelled bad then know that the kennel was 10x's worse! There were dead mice in the kennel area - not on traps, more than likely killed with toxic poisons that IF one of the animals were to chew on these poisoned mice the dogs/cats would suffer a horrible and painful death. These mice were visible to me and accessible to animals that should be taken out for potty breaks (TWICE A DAY at the very least) . I didn't feel any heat in there, the kennels were filthy, no animal had bedding (no kennel pallets as stated on their website), nothing playing to calm the dogs (claims to be playing ""in a dog's ear"" to calm the animals), and then there are the dog runs... Not only was there feces everywhere OUTSIDE the kennel before getting to the runs there were huge PILES of dog feces in the runs and feces everywhere...literally you could not take a step without stepping in feces!!!! HORRID!!!!!!!!!! This place is HELL on Earth for animals - DO NOT BE FOOLED!!!! RUN AS FAST AS YOU CAN AWAY FROM THIS PLACE!!!!! more

No complaints 8/1/2011

I was nervous dropping my dogs at a 'kennel' since I have usually dropped them at a 'pet play campground'. I stopped by earlier in the week and checked the place out. Looked like your typical kennel, but otherwise looked clean and the other dogs looked ok. The dogs were there from Saturday morning until Thursday morning. Upon arriving on Thursday morning, the dogs were definitely happy to see me, but whose wouldn't be. The dogs smelled like they had a bath the day before. I had asked for one of the dog's nails to be trimmed and they were. They didn't smell, have sores, or any other issues that I noticed. I would definitely take my dogs back if I had to board them again. The price was $200 which included two dogs and recess time. more

Whisper Oak Pet Resort 6/27/2011

I boarded my 2 dogs with them for 3 weeks while I was at a military training school. I called once a week to check on them and was told they were doing fine and no problems. I pick them up and one of my dogs had a huge sore on each of his front legs near the paws at the joint. They didn't say anything to me about it and only said ""oh yeah he was licking them"" when I saw and asked about it. The sores were crusted with dirt and getting infected. It cost me $100 in vet bills to have my dog checked out, the medicine and supplies. I will never take my dogs there again and have been telling everyone I know, not to board their animals there. more

Good, but not my first choice 12/17/2010

I had my dog stay here over thanksgiving break, cause I didn't want to drag her all the way over to the west side. She stayed there about four days. The people seem friendly, and my dog seemed plenty happy to meet them. I usually leave her at Blackhawk in Cheney, but they were booked up. I was a bit unhappy that even though I brought her own food, they didn't use it. My dog was happy to see me, and looked good, except she did get a rash, but in all fairness she is prone to allergic reactions. The prices aren't terrible, it was $15 a day for a large dog. I don't think she will go back, but that is just because of allergies. The location is great and the people are friendly. Also, the kennel is heated so that was very comforting. It is a plenty fine place. more

Convenient Location and reasonably priced 12/16/2009

I've been very happy with the services provided and have dropped my 2 year old boarder collie off with them several times. The first visit he was reluctant to go back to the kennels but since then when we show up he seems happy and as soon as it's time to go he heads back. He seems to enjoy himself. Pros: Convenient, Reasonably Priced, Grooming Available Cons: Saturday drop off is a minimum of 2 days, no website more

Great Kennel 1/28/2009

I have used this kennel since my dog was a puppy. The staff have always been great with her and she is always excited to be there. They are located in a good place, right of the highway on my way in and out of town. I was given a tour of the kennels the first time we went. They are adequately ventilated and spaced and clean. Pros: Great staff, dog loves it Cons: weird hours on the week-ends, sometimes hard to get a hold of more

Not worth the money 9/2/2008

I would NOT recommend taking your animal to this site. They told me over the phone that rates were per night so I dropped my dog off 5 minutes before closing on the first night. Then when I came to pick her up, they told me rates were per day, and if I would have picked her up only an hour earlier I would not have been charged for this day. WELL.... I asked why I was not told of this in the first place and the lady responded, ""it's posted."" Customer service skills were horrible, and I could actually hear her call me a name as I left. Needless to say, the other kennel in medical lake charges only 9 dollars per day and they are much nicer. more
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