Customer service was very rude. The cleaning ladies were late, and they did a very bad job. When I was contacted for a follow-up call, I said that I was not completely satisfied and she never asked why, just basically said ok and hung up. After they left I checked the bathrooms which I told them to put the most effort and they never touched the floor, which is part of the basic service. I will never use them again and would not recommend them to anyone.