I've been going to Westgate Pet & Bird since 2002 when I moved to south austin. They were recommended by my previous vet as one of the best in town for all around dog care and I could not be happier with the care they have provided over the years.
I have seen every Westgate vet and most technicians over the years as they have helped my two Blue Heelers through routine checkups and routine and emergency treatment for everything from fleas, dog bites, epilepsy, blindness, cancer, ACL surgeries, collapsed lung, cushings, ingesting various weird things and some stuff I can't even remember. What I will always remember is that this clinic always treat my dearest pets and I with respect when it came to their care.
Sometimes I have had to wait while animals with more pressing medical conditions were cared for or owners were consoled about the loss of their dearest pet . I am not bothered by this and rather think it speaks volumes for dedication and compassion. Several of my friends that go there now after my recommendation say they do pay more for some services but find them to be worth it. The front desk has always priced matched products if I found them elsewhere. I don't have a problem with the fact that they are still a business and must be profitable to continue to provide the wonderful service they do.
In particular I would be remiss if I didn't mention Dr. Ginger Davis and Vet Tech Jenn Delvecchio. While all of the doctors and staff have been wonderful over the years, these two incredible people continually go above and beyond what I could ever expect as my two dogs have aged. Dr. Davis' approach to pain management, willingness to listen to my observations and concerns and come up solutions to allow two very old dogs (15&16 yrs) live comfortable and active lives.
When the time came to put one of my dear pets to sleep, again Dr. Davis was there with good sound advice and true sympathy both for me and my pet. As my other dog now requires biweekly adequan injections as it's simply no longer practical to transport them this often Jenn was quick to offer her services and make house calls after work and on weekends.
Over the years most of my friends have switched to Dr. Davis and the folks at Westgate Pet and Bird at my recommendation and all are happy they did.
I recognize selecting a vet and clinic is a personal thing and no one shoe fits all but for me Dr. Davis and the folks at Westgate have been awesome!
Pros: Awesome Docs & Techs, Proximity to Emergency Clinic
Cons: Sometimes long waits, probably not the cheapest in town