What a butchered cut I got by Lucia ! I let my hair grow out a bit, so I could get a texturized hair cut, which is how I booked the appointment! Can you give me a stylist who can give a good texturized cut ! I took 3 pictures to show her, including the one in my cell phone of me with the same hair cut I was requesting . Picture a shorter version of Paula Deens hair .... flippy & texturized ! When the butcher Lucia was done I had hair approximately 1" in length in the back, and the sides were cut up to my ears similiar to ole' sasson look ! HORROR was what I saw. I am a 60 + female who hasn't had my hair this short in 20 years, for a reason. I color my hair blonde, because underneath it is snow white, so now with this awful short ugly hair cut my hair will need to be colored more often so the "white" doesn't show through !!!! .. I don't look good in short hair, I don't like showing my ears, and I especially HATE my hair when it doesn't frame my face, or have a little volume in it....hence the request for the texturized cut ! And isn't that what the professionals tell you ? over 60, You need volume and a cut framed around the face, with texturized layered cut ? WELL the final results were that I broke down crying in the chair and LUCIA the butcher remarks were, along with her smirk, it looks just like the picture that you showed me. Monica came over to assist, and made some comments that supported Lucia. THEN Lucia told Monica that her next appointment was here and that she wanted me out of her hair, because her next appointment was a very good client !! So I did not pay for this horrible ugly butchered unprofessional cut from the butcher and so now I have to go and face my friends and family with the worse hair cut I have ever had! I would like to support the comments that blondiescsu made about this salon in an earlier experience! Obviously, hair will grow, and your hair is not what makes you beautiful, but a horrible salon experience, from the scissor happy butcher LUCIA will linger with me for some time as I wait for my hair to grow back and the lack of empathy from the owner and the butcher LUCIA will stay with me ! I have never been treated so coldly, obviously they don't want folks like me back !