Driving up to this place was debatable especially considering I could barely find parking nor the front door with all the construction they had going on over there, there was barely an office to step foot into. I had my eye on a car I was very interested in, had a trade in of my own and a very delicate situation. I dealt with a guy named Alex who at first seemed like one of the best sales agents ive had to deal with after years of shysters and bad experiences, this guy seemed like a breath of fresh air... But boy was I wrong; I spoke to soon. In a nutshell, let me try to summarize a rather lengthy ordeal. Alex made many promises from the get go and throughout the days that followed that he was going to get me into this new (slightly used) car, no problem and yet there were more problems every time he opened his mouth! Nothing but winded excuses, ""just one more thing that had to be done to seal the deal"" then that wasnt good enough. He didnt return calls, emails, I had to constantly call him, and even at one point he turned my sales file over to another associate without my knowledge who knew absolutely nothing about our communications up to that point, etc, just so he could skip out of work. All in all it was a complete cluster. Alex and his team wound up being completely unprofessional, wolves in sheeps clothing and nothing but a bunch of liars who were only good at making false hopes, false promises, and no one at Westcott Mazda ever did anything to keep my business or get me into a car they told me they would get me into. They never followed up and I finally gave up calling and dealing with a bunch of morons. Low and behold I never heard from them again even though my pending deal was still open and wound up having to get a car elsewhere. These guys are a joke and I will ensure everyone knows exactly the kind of business they keep. Steer Clear!!
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